・Customers will receive a "Order Confirmation Email" after completing the payment. Since the email service provider may classify our emails as spam, it is recommended to check the email inbox and spam box at the same time.
・Orders placed before 23:59pm on October 15, 2022 will be shipped in early January 2023 according to the delivery method selected by the customer. You will receive our shipping information via email. Orders placed on or after October 16, 2022 are subject to final confirmation depending on the availability of the relevant goods, delivery date to be confirmed. If we are unable to provide any product or service for your order, we will notify you via email.
・The delivery method selected when placing the order, including the pick-up district, method and delivery address, cannot be modified once submitted.
・Only one pick-up district/method/address can be selected for each order. Alternative delivery address must be placed with separate order.
・Since all products are exclusively made to order , All confirmed orders cannot be refunded or exchanged.
・If you have any questions, you can contact us at email@example.com, we do not accept items sent back to us under any circumstances.
・In case of any disputes, Les FANmily (HK) Limited reserves the right of final decision.
Les FANmily (HK) Limited will not share the personal data you provide to this website for sale, rental or other purposes to third parties, and will collect, use, retain, disclose, transfer and access your personal data in accordance with the terms of this policy statement and the Personal Data (Privacy) Ordinance (Cap. 486) governed by the Hong Kong Special Administrative Region. However, in order to customize the products and delivery arrangements, we will submit your personal data to the product manufacturer as required.
Les FANmily (HK) Limited only collects a minimum amount of relevant customer information, which is limited to business use, so that Les FANmily (HK) Limited can provide our customers with better services: include introducing the latest event news to customers and so on.
Les FANmily (HK) Limited may provide your information to other members of the Company Group for the purpose of introducing the latest event news. You may contact Les FANmily (HK) Limited (firstname.lastname@example.org) at any time by email to indicate that you do not wish to receive the relevant information, please specify "UNSUBSCRIBE" in the email subject.
You can inquire and amend the personal data held by Les FANmily (HK) Limited. All inquiries and amendments are handled in accordance with the provisions of the Personal Data (Privacy) Ordinance.